How it works

From new lead to booked appointment — without anyone lifting a phone.

Ella sits between your lead sources and your CRM. The moment a lead lands, she takes the conversation from first reply to a booking on the diary, and writes the whole thing back to GymSales.

Lead arrives

A new enquiry lands — from anywhere

A lead fills in a Facebook form, a landing page, or a walk-in enquiry. GymSales captures it and hands it straight to Ella through n8n. No one has to notice, tag, or assign it first.

GymSalesn8n orchestrationany lead source
Instant reply

Ella texts back in under a minute

Within seconds, Ella sends a warm, on-brand SMS over Twilio — reading intent with Claude and answering like a great front-desk consultant would. At 2pm or 2am, the lead gets a real reply while the interest is still hot.

Twilio SMSClaudemedian 0:47
Qualify & book

She has the conversation and books the visit

Ella asks the right questions — goals, experience, availability — handles the back-and-forth, and offers real appointment times. When the lead picks one, she books it. Your consultant inherits a qualified, ready-to-close visit.

qualifies intentoffers timesbooks the appointment
Log & attribute

Everything written back to GymSales

The conversation, the booking, and the outcome all land back in GymSales — each booking tagged booked_by_agent. You can see exactly what Ella touched and what pipeline she’s responsible for, with nothing to reconcile by hand.

booked_by_agentfull conversation logclean attribution
The guardrails

Fast doesn’t mean reckless.

Compliance isn’t a setting Ella can forget — it’s enforced at the gateway, on every message, before anything reaches a lead.

Opt-out

STOP means stop

A lead who replies STOP is opted out at the gateway instantly. No further messages are sent, and the opt-out is recorded — there’s no path around it.

Timing

The right hours

Ella responds the instant a lead reaches out, any hour. But proactive outreach stays inside an approved send-window — she never initiates a text at 3am.

Book a demo

Watch it run on your own lead flow.

We’ll wire a demo to a sample of your leads and show you the whole path — reply, qualify, book, log — end to end.